Return & Refund Policy
Last updated: September 15, 2026
Revenuenslave accepts eligible returns requested within 30 days after delivery.
Please read the conditions below before returning a product.
Return Window
You must contact us within 30 days after your order has been delivered to request a return.
Returns must be authorized by us before products are sent back.
Products returned without prior authorization may not be accepted.
Return Eligibility
Eligible returns may include:
- Change of mind
- Incorrect size or fit
- Wrong item received
- Damaged item
- Defective item
- Other eligible product concerns
For change-of-mind, size or preference returns, the product must be unused, unworn and in resellable condition.
Original tags and packaging should be included where applicable.
Proof of purchase or your order number is required.
The unused-condition requirement does not prevent customers from reporting products that arrived damaged, defective or incorrect.
How to Request a Return
Contact us at support@revenuenslave.com.
Please provide:
- Your order number
- The product you wish to return
- The reason for the return
- Photographs if the product arrived damaged, defective or incorrect
If your return is approved, we will provide return instructions and the appropriate return address.
All returns must be sent by mail using a trackable shipping service. Please keep your shipping receipt and tracking number until your return has been received and processed.
We are not responsible for return packages that are lost in transit. Please do not send any return before receiving return instructions from us.
Return Shipping Costs
For change-of-mind, incorrect-size, fit or preference-related returns, the customer is responsible for the cost of returning the product.
If Revenuenslave sent an incorrect product, or the product arrived damaged or defective, Revenuenslave will cover the approved return shipping cost or provide an appropriate alternative return solution.
We do not charge a restocking fee.
Damaged, Defective or Incorrect Products
Please inspect your order after delivery.
If your product arrives damaged, defective or incorrect, contact us as soon as reasonably possible at support@revenuenslave.com.
Please provide your order number and photographs showing the issue.
After reviewing the information, we will provide the appropriate replacement, return or refund instructions.
Exchanges
Eligible products may be exchanged for another available size or option.
Exchanges are subject to product availability.
The original product must normally be returned before a replacement is dispatched.
For size, fit or preference exchanges, the customer is responsible for return shipping costs.
If an exchange is required because Revenuenslave sent an incorrect, damaged or defective product, we will cover the approved return shipping cost.
Refunds
After we receive and inspect an approved returned product, we will inform you of the status of your refund.
Approved refunds will be issued to the original payment method used for the order.
We normally process approved refunds within 5 business days after the returned product has been received and inspected.
Your bank or payment provider may require additional time before the refund appears in your account.
For change-of-mind, size, fit or preference returns, return shipping costs are not refundable.
Where the return results from an incorrect, damaged or defective product for which Revenuenslave is responsible, the appropriate approved return shipping cost will also be addressed as part of the resolution.
Order Cancellation
If you wish to cancel an order, contact us as soon as possible.
Orders may only be cancelled before they have been dispatched.
After dispatch, an eligible order must follow this Return & Refund Policy.
Contact Us
Email: support@revenuenslave.com
Phone: +6019-2398531
Customer Service Hours:
Monday to Friday
9:00 AM–6:00 PM MYT (GMT+8)
Store Name: Revenuenslave
Business Operator: Revv Niaga
Business Address:
32, Jalan Alam Suria 15/3/2
42300 Puncak Alam
Selangor
Malaysia